How to Send Money

Sending cash from an agent location is easy. Just follow these simple steps:

  • Go to your nearest Western Union agent location and fill in the ‘To Send Money’ form.
  • Give the agent the completed form along with the money you wish to send, the transfer fee and an identification document. (for transactions of £600 and over)
  • The agent will enter the information in the computer system or will phone our Contact Centre.
  • You will receive your copy of the ‘To Send Money’ form along with a Money Transfer Control Number (MTCN*).
  • Call the receiver to tell him/her the amount of money sent and the MTCN*.

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*The MTCN is a mandatory requirement for payout in the UK, France, China, Nigeria, Korea, India and Pakistan. In other countries, knowing the MTCN will help facilitate the receive money process and make it quicker for the receiving customer.

Please take the time to read our Send & Receive Money Terms and Conditions . These will also be available at the agent location.

Price your transaction


*It is important that the MTCN is passed to the receiver as it is a mandatory requirement for payout in the UK, France, China, Nigeria, Korea, India and Pakistan. In other countries, knowing the MTCN will help facilitate the receive money process and make it quicker for the receiving customer.

Remember that the MTCN is a mandatory requirement for payout in the UK when sending an Intra-UK money transfer.

Please take the time to read our Send & Receive Money Terms and Conditions . These will also be available at the agent location.

Price your transaction

Buying goods and services

The Western Union money transfer service is fast, convenient and reliable. It is a great way to send money to people you know and trust.

Western Union does not recommend sending money to anyone you don't know. Only transfer money to someone you know personally or whose identity you can verify. If you are purchasing goods or services and paying through the Western Union network, you do so at your own risk. Western Union does not recommend the use of its money transfer service when doing business with a stranger and is not responsible for the non-receipt or quality of any goods or services.






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